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Frequently Asked Questions (FAQs)
What payment methods do you accept?
We accept Cash on Delivery payment method (COD) Currently . For additional options, check the checkout page.
Do you offer international shipping?
No Sorry, Currently we doing only all over in Pakistan. You can find more details on our Shipping Policy page.
How long does it take to process my order?
Orders are typically processed within 1-3 business days. Once your order is shipped, you’ll receive a confirmation email with tracking details.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. Use this number to track your package on our website footer or the carrier’s site.
What is your return policy?
We offer hassle-free returns within 30 days of purchase. Items must be unused, in their original packaging, and accompanied by proof of purchase. For detailed instructions, visit our Returns Policy page.
How can I contact customer support?
You can reach our customer support team via email at support@trustnest786.com or through the Contact Us page. We aim to respond within 24-48 hours.
Do you offer gift cards?
Yes, we offer digital gift cards in various denominations. They can be purchased directly from our Gift Cards page and are delivered via email.
What if my item arrives damaged or defective?
We’re sorry for the inconvenience. Please contact us within 24hrs of receiving your order with photos of the damaged or defective item, and we’ll arrange a replacement or refund.
Can I change or cancel my order after placing it?
If you need to modify or cancel your order, contact us as soon as possible. Once an order is processed or shipped, changes or cancellations may not be possible.
Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk or wholesale purchases. Please contact us at wholesale@yourstore.com for more information.
Are your products environmentally friendly?
We are committed to sustainability. Many of our products are made from eco-friendly materials, and we use recyclable packaging whenever possible.
How do I know what size to order?
Check the size guide provided on each product page for accurate measurements and sizing recommendations. If you need further assistance, feel free to contact us.
Can I sign up for your newsletter?
Absolutely! Subscribe to our newsletter at the bottom of the homepage to receive updates on new arrivals, exclusive offers, and more.
Are there any loyalty or rewards programs?
Yes, we have a rewards program where you can earn points for purchases, referrals, and more. Visit our Rewards Program page to learn how to join and redeem points.